Texas Board of Nursing (BON) Practice Exam

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What is the first step a nurse should take when addressing a nursing error that has affected patient care?

Notify the healthcare provider

When addressing a nursing error that has affected patient care, the first step should be to notify the healthcare provider. This action is critical because it ensures that the patient receives the necessary medical attention or intervention as soon as possible to mitigate any potential harm resulting from the error. The healthcare provider can then assess the situation, determine if any immediate corrective actions are required, and guide the nurse on subsequent steps.

In nursing practice, prioritizing patient safety is essential. By promptly informing the healthcare provider, the nurse actively participates in the collaborative approach to patient care, emphasizing the need for rapid response and problem resolution. This also demonstrates the nurse's commitment to accountability and transparency in patient management.

Following this initial notification, other actions such as documenting the incident and adhering to facility policies for reporting should also be completed, but they come after ensuring that patient safety is secured. Apologizing directly to the patient, while potentially appropriate in some contexts later on, is generally not the first action to take immediately following an error affecting care, as it can complicate legal and professional implications surrounding the incident.

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Document the incident

Follow facility policies for reporting

Apologize to the patient

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