Texas Board of Nursing (BON) Practice Exam

What is the procedure for filing a complaint against a nurse in Texas?

1. Complaints must be filed in person only

2. Complaints can be filed in writing or electronically

3. Complaints can only be submitted through a lawyer

4. Complaints must be made anonymously in all cases

The correct answer is: Complaints can be filed in writing or electronically

Complaints against a nurse in Texas can indeed be filed in writing or electronically, making it accessible for individuals to report issues more easily. This method allows the complainant to articulate their concerns clearly and provides flexibility to choose the most convenient way to submit the complaint. The Texas Board of Nursing has established procedures that accommodate various forms of submission, ensuring that the process is straightforward and user-friendly. The other options suggest limitations that do not reflect the actual procedures in place. For instance, the requirement for complaints to be filed in person or solely through a lawyer would restrict access to the filing process, which the board aims to avoid to allow for greater public involvement in ensuring nursing practice standards are upheld. Additionally, while anonymous complaints may be accepted in certain situations, the board encourages transparent communication, and thus, not all complaints must be made anonymously. This comprehensive approach helps maintain the integrity of nursing practices in Texas while protecting the rights of both complainants and nurses involved.